Meet Tatiana

"I feel much more stable for myself and my family."

Tatiana Williams had recently left a domestic violence situation and moved to a new apartment with her four young children, including twins. She was unemployed and seeking help finding a job so she could provide stability for her children.

“I knew about Goodwill because I always donated here,” Tatiana said. “But I didn’t know about the training programs.”

While most of Tatiana’s work experience had been in customer service, the Goodwill career advisor encouraged her to consider a range of options that would leverage her skills and experience. In addition to her years of work experience, she had valuable lived experience and deep empathy for others. She decided to enroll in Goodwill’s job training program for careers in human services.

The program — and especially the internship working directly with individuals with developmental disabilities — helped clarify her goals. After completing the program, Tatiana pursued roles supporting people with disabilities.

Today, Tatiana works full time as a career resource specialist at Work Opportunities Unlimited, helping individuals with disabilities find and retain employment. The role has brought financial stability for her family and increased confidence for her.