Leadership

Joanne K. Hilferty

Joanne K. Hilferty
President & CEO

Joanne K. Hilferty is President and CEO of Morgan Memorial Goodwill Industries, a community-based nonprofit organization dedicated to helping individuals with barriers to self-sufficiency to achieve independence and dignity through work. She was appointed in 1995 and, under her leadership, Goodwill has expanded significantly in terms of revenue, geographic reach, the number of individuals served, and the range of programs offered.

Hilferty is actively engaged in the local business and civic community. She serves on the Board of Associated Industries of Massachusetts, the Commonwealth’s largest business organization, and is a past Chair; she is also a member of the Board of the Massachusetts Council of Human Service Providers. She is a former Board member of Goodwill Industries International (GII) and has been appointed to numerous Boston economic development advisory groups. Morgan Memorial Goodwill Industries has been named a Top 100 Women-Led Business by The Women’s Edge and The Boston Globe every year since 2014.

Hilferty has received the Advocacy Leader Award and the J.D Robins Jr. Distinguished Career Award from GII. Hilferty has been the recipient of the Greater Boston Chamber of Commerce Pinnacle Award for not-for-profit management, the Women’s Business Hall of Fame Award, and the Providers’ Council Executive Director of the Year and Chair’s Awards. She is a Phi Beta Kappa graduate of Brown University and has a Master’s degree from the Princeton School for Public and International Affairs. She lives in Cambridge, Massachusetts.

Board of Directors

Officers:

Maria Harris
Chair, Rockland Trust

Linda Williams
Vice Chair, Blue Cross Blue Shield of Massachusetts

DJ Orr
Clerk, Smash My Trash

Yusef Abdolmohammadi
Treasurer, Ernst & Young

Joanne K. Hilferty
President and CEO

Directors:

Paul Andrew
Harvard University

Robert Diestel
The TJX Companies, Inc.

John Doucette
Rockland Trust

Jay McQuaide
Blue Cross Blue Shield of Massachusetts

Jimmy Nguyen
Fresenius Medical Care

Marie St. Fleur
St. Fleur Communications

Mary Wadlinger
Human Resources Executive (Ret.)

Executive Team

Joanne K. Hilferty
President and CEO

Laurel Ford
Vice President, Finance and CFO

Steve Bickerton
Vice President, Operations

Serena Powell
Vice President, Strategy and Organizational Development

Adam Dossas
Senior Director, Program Operations

Ricardo Flores
Senior Director, Human Resources

Laurie Gallagher
Senior Director, Marketing and Communications

Emerald Gottwald
Senior Director, Retail Stores