Joanne K. Hilferty
President & CEO
Joanne K. Hilferty is President and CEO of Morgan Memorial Goodwill Industries, a community-based nonprofit organization dedicated to helping individuals with barriers to self-sufficiency to achieve independence and dignity through work. She was appointed in 1995 and, under her leadership, Goodwill has expanded significantly in terms of revenue, geographic reach, the number of individuals served, and the range of programs offered.
Hilferty is actively engaged in the local business and civic community. She serves on the Board of Associated Industries of Massachusetts, the Commonwealth’s largest business organization, and is a past Chair; she is also a member of the Board of the Massachusetts Council of Human Service Providers. She is a former Board member of Goodwill Industries International (GII) and has been appointed to numerous Boston economic development advisory groups. Morgan Memorial Goodwill Industries has been named a Top 100 Women-Led Business by The Women’s Edge and The Boston Globe every year since 2014.
Hilferty has received the Advocacy Leader Award and the J.D Robins Jr. Distinguished Career Award from GII. Hilferty has been the recipient of the Greater Boston Chamber of Commerce Pinnacle Award for not-for-profit management, the Women’s Business Hall of Fame Award, and the Providers’ Council Executive Director of the Year and Chair’s Awards. She is a Phi Beta Kappa graduate of Brown University and has a Master’s degree from the Princeton School for Public and International Affairs. She lives in Cambridge, Massachusetts.
Board of Directors
Maria Harris
Chair, Rockland Trust
Linda Williams
Vice Chair, Blue Cross Blue Shield of Massachusetts
DJ Orr
Clerk, Smash My Trash
Yusef Abdolmohammadi
Treasurer, Ernst & Young
Joanne K. Hilferty
President and CEO
Paul Andrew
Harvard University
Robert Diestel
The TJX Companies, Inc.
John Doucette
Rockland Trust
Jay McQuaide
Blue Cross Blue Shield of Massachusetts
Jimmy Nguyen
Fresenius Medical Care
Marie St. Fleur
St. Fleur Communications
Mary Wadlinger
Human Resources Executive (Ret.)
Executive Team
Joanne K. Hilferty
President and CEO
Laurel Ford
Vice President, Finance and CFO
Steve Bickerton
Vice President, Operations
Serena Powell
Vice President, Strategy and Organizational Development
Adam Dossas
Senior Director, Program Operations
Ricardo Flores
Senior Director, Human Resources
Laurie Gallagher
Senior Director, Marketing and Communications
Emerald Gottwald
Senior Director, Retail Stores
