Meet Marcus

Marcus Joseph enrolled in Goodwill’s Developmental Services program in Boston a number of years ago. From the start, he worked closely with his case manager and participated in job-readiness classes to build skills and confidence, with the objective of moving into competitive community employment.

Marcus gained hands-on experience through paid work as part of a crew at Goodwill’s retail distribution center. There, he performed a variety of tasks and learned work skills such as following directions, taking responsibility for tasks, coordinating with others, and meeting objectives. “I learned a lot working at Goodwill,” Marcus said.

Over time, as Marcus gained skills, he grew more confident and began to envision working independently in the community. He reached an important milestone when he was hired on a per diem basis as a Dietary Aide at Spaulding Rehabilitation Hospital, a Goodwill employer partner. He soon transitioned to a regular five-day-a-week schedule. One of his main responsibilities is delivering meal trays to patients.

Today, Marcus is a valued member of the hospital team. He is known for his positive attitude, strong work ethic, and willingness to learn. His case manager continues to touch base with him regularly to provide encouragement and help him address any issues that might arise.